TREGARON
Strategy, Technology & Insight Transformation
SERVICES
Tregaron provides a range of professional consultancy services, drawing on our teams' experience in three key areas:
Change & Transformation
Tregaron has delivered £m+ benefits focused on the transformation of business operations; building business cases for new contact centres and technology platforms, managing outsource performance and operating model re-design, and transitioning entire service operations - we have the practical experience to help.
Technology & IT Architecture
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Tregaron's technology practice specialises in the solutions used to deliver Insight, Customer Intelligence and Service Operations. If you need advice on selecting a technology vendor, or want to optimise your existing solutions including CRM, IVR, WFM and Analytics, we can use our experience with the UK's best-known brands to help you gain the optimum result.
Insight and Analytics
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With over 20 years of experience in managing insight and analytics at scale, Tregaron can help you realise the potential of the vast amounts of data swirling around every modern enterprise. If you'd like to use Insight to build a more effective, personalised and relevant marketing or service strategy, please contact us for more information.